Associate Site Operations Manager, Rental
Tailored Brands, Inc.’s purpose is to help our customers love how they look. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect.
Position Summary:
Seeking highly motivated, results-oriented Associate Site Operations Manager, to join our Rental division focused on the rental brand sites: Men’s Wearhouse (https://tuxedo.menswearhouse.com/), Jos A. Bank (https://tuxedo.josbank.com/) and Moore’s Clothing (https://tuxedo.mooresclothing.com/). You will work with multiple cross-functional teams to ensure timely execution of all site related projects. The ideal candidate has a strong background on project management in cross-functional team environments and experience managing multiple projects simultaneously. The individual should possess an attention to detail, and the dedication to see projects through from start to finish with a high level of organization and sense of accountability.
Responsibilities:
• Manage the execution from start-to-finish for site update related projects and tasks for all rental sites by collaborating with immediate team as well as multiple cross-functional teams
• Handle all site asset production needs from start-to-finish by working with the product team, front-end & back-end engineering, brand, creative, store operations, and legal teams
• Create site update project docs necessary to align with cross-functional teams, such as walkthrough docs and site asset production docs
• Responsible for creating site projects and issues in ticket tracking system, and monitoring and resolving them during the project active period to ensure successful releases
• Manage all site merchandising updates from beginning to end by collaborating with merchandising team, photo studio, asset management and back-end engineering teams
• Perform and complete UAT and site audits of all new enhancements and updates to ensure accuracy of site content and functionalities, including merchandising, product information, and promotions
• Performs other duties as needed/assigned
Requirements:
• 3+ years of site operations experience in eCommerce in the apparel industry preferred
• Bachelor’s degree or equivalent combination of education, training and/or experience
• Strong project management skills with proven track record of managing multiple initiatives concurrently, delivering high quality work under tight timelines
• Track record of owning and driving end-to-end projects and tasks
• Strong communication skills with ability to interact and align with multiple and all levels of cross-functional teams
• Experience in writing business and functional requirements
• Work well independently and collaboratively with all levels of the organization
• Ability to work well in a fast-moving environment and react quickly under pressure
• Ability to turn ambiguity into meaningful and actionable next steps