System Support Manager, Digital Asset Management
Skills, Abilities, Experience & Qualifications
• Bachelor Degree in Business Management, Information Systems, Library Science or Media Production
• Strong knowledge of database builds and custom-built DAM systems
• Hands-on technical experience with asset library systems, content management systems (CMSs), or other large searchable databases used in the creation of commercial web pages, media, or research
• Linux/Unix Shell Scripting & RHEL Experience is preferred
• Familiar with photography and video production workflows
• LTO Tape Storage Management Experience - Archival Tape Efforts
• Knowledge of Adobe Creative Cloud products
• Strong knowledge of Mac OS Administration
• Experience with Capture One Pro
• Experience with Adobe AEM Product Family preferred
• Live Chat support experience
• Excellent written and verbal communication
• Ability to think outside the box and troubleshoot system and workflow issues
• Technical intuition of software and hardware system solutions
• Organized and ability to Multi-Task
• Forward Thinking
• Attention to Detail
• Demonstrated success working with digital assets
• Able to apply sound judgment while working independently within tight timelines in a production environment
• Live Chat Support Experience
• Fanatical about creating order from disorder
• Technical knowledge in these areas:
- DAM Rights-Management Solutions:
- XINET administration
- Adobe Scene7 and Adobe AEM Administration
- Production Database Builds:
- FileMakerPro [Heavily] Customized Deployments
- Administration of Systems Support (with a layman user base)
Work Environment, Physical & Mental Demands
• Ability to work at least 40 hours per week from the Company’s Fremont, California corporate office with flexibility based on project needs
• Exerts up to 10 pounds of force occasionally and/or a negligible amount frequently to move objects. #TBindeed #LI-AS1