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Contact Center
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Tailored Brands
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18015210 Requisition #
Thanks for your interest in the Call Center Representative/Writer position. Unfortunately this position has been closed but you can search our 1,387 open jobs by clicking here.

Skills, Abilities, Experience & Qualifications

•High school diploma or equivalent required
•Previous call center or online customer service experience a plus
•Experience utilizing a Customer Relationship Management (CRM) system a plus
•Demonstrated experience delivering excellent customer service

•Proficient in social engagement tools
•Excellent interpersonal, verbal, and written communication skills, with the ability to utilize correct grammar when accepting emails, SMS and chats
•Ability to type 35+ words per minute (WPM)
•Ability to work well under pressure with strict deadlines
•Ability to execute special projects or tasks as assigned by management
•Strong ability to multi-task, focus, and adapt easily to switching assignments and priorities
•Ability to efficiently prioritize and organize work related tasks and special projects
•Self-motivated with the ability to learn quickly
•Excellent problem solving and follow up skills
•Proficient use of Microsoft Office programs, including Windows, Excel, Word, and Outlook
•Ability to work well in a team environment
•Houston, Texas area resident
•Authorized to work for any employer in the United States
•Ability to pass a thorough background check


Work Environment, Physical & Mental Demands

•Ability to sit and work at a computer keyboard for extended periods of time
•Ability to stoop, kneel, bend at the waist, and reach on a daily basis
•Able to lift and move up to 10 pounds occasionally
•Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
•Regular and on-time attendance
•Ability to work at least 40 hours per week from the Company’s Houston, Texas corporate office with flexibility based on project needs

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

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E-Verify Participation Poster (English) / (Spanish/Español)*

Right to Work Poster (English) / (Spanish)*

Accommodations measures+

 *United States: Our Company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status or any other protected status under the law. The Company participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program at all locations in each state which requires private employers to use it (including AL, AZ, GA, TN, NC, SC, LA, MS, UT). For more information before proceeding. For additional information about the E-verify program you may also visit the USCIS website.

+Canada: Moores Clothing For Men offers accommodation during its recruitment process for applicants with disabilities. Should you have any questions in this regard, please share this information with us during the application process.