Manager, Disaster Recovery
Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is to help our customers love how they look for moments that matter. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth, and respect. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.
Benefits
We offer a generous package of health, financial, professional, and work-life benefits. Benefits typically include:
- Medical, prescription, dental, vision, savings accounts, wellbeing program, life/disability, commuter, accidental insurance, legal services, 401k.
- Bereavement, paid holidays, floating holidays, vacation pay, sick leave, adoption assistance, employee discounts and so much more!
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
- Zoom-Free Fridays | so you can catch up on work
- Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
- Holiday Early Departure | close out early the business day before a company observed holiday
About the Job
We currently have an exciting opportunity for
What You’ll Do | Key Accountabilities
- Work cross functionally with senior leadership and teams across entities to define and implement business impact assessments, coordinate and lead business continuity and disaster recovery tabletops and exercises, identify, and prioritize remediation, and track completion
- Partner with entity and functional leads to implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data, and identify program improvements
- Own remediation items identified in exercises and assessments, collaborating with partner teams to design new processes and policies that close gaps
- Lead a team that maintains compliance with all standards, regulations, and requirements
- Have and continue to build on current knowledge of relevant laws, regulations and jurisdictional nuances that can impact program implementation
- Establish training with business and IT functional teams to test operational resilience of programs
- Create reports as needed for different levels of leadership, covering all aspects of BCP and DR
- Outlines and manages a distribution strategy to safeguard that continuity and recovery action plans are correctly secured, distributed, and made available under all disaster scenarios
- Deliver 24 hour a day/7 day a week on-call support for any emergency which may necessitate activation of all or part of organizational continuity and recovery action strategies
- Evaluate the corporate continuity consequences of proposed technological or organizational changes, and synchronizes any revisions to the existing continuity action plans
- Serve as the organization liaison for enterprise-wide corporate continuity efforts
- Document the results of all tests and drills, and identifies any suggested augmentations to the continuity and recovery action strategies
- Ensure BCP\DR framework remains modern and applicable to organization’s changing company operations and risk profiles
- Provide continuous improvement leadership and support to drive KPI’s for safety, quality, production, efficiency, and service
- Facilitate regular improvement planning sessions to identify key strategic opportunities to achieve strategic Tailored Brands goals and develop related action plans with measurable outcomes
- Analyze observations and data to fully understand and categorize issues and areas for improvement
- Develop, implement, and support the effective application of best practices as Standard Work, Standard Operating Conditions, and Standard Operating Procedures
- Facilitate problem-solving by leveraging/modeling continuous improvement methodologies to eliminate root causes and permanently reduce variance
- Analyze lines for constraints and bottlenecks to achieve continuous flow
Skills & Experience
- 8+ years of experience managing a team
- 5+ years of Project Management skills with emphasis in the build and design of a complex global IT Disaster Recovery Program.
- Strong technical aptitude. Capable of learning emerging technology and creating plans to support the business
- Experience with GCP-built environments, SaaS provider architecture, and cloud-based disaster recovery methodology
- Outstanding communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reports
- Ability to risk rank multiple high priority items and advocate successfully for technical and business teams
- Comfortable working in a fast-paced environment while still meeting deliverables
- Strong understanding and demonstrated experience in the areas of Continuous Improvement, Operational Excellence, Lean principles, statistics, and data analysis
Work Environment, Physical & Mental Demands
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily
- Able to lift and move up to 25 pounds occasionally
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Hours regularly 40 hours per week, as work dictates, from the Houston Corporate Office or a remote office location
COVID-19 Vaccine Policy
Tailored Brands requires all Corporate & Shared Services employees either (a) establish that they have been fully vaccinated; or (b) obtain an approved reasonable accommodation exempting them from this requirement due to a medical reason, or because of a sincerely held religious belief or practice, as a condition of employment. For purposes of this policy, a fully vaccinated person is someone who has received all recommended dose(s) of a COVID-19 vaccine authorized by the U.S. Food and Drug Administration (FDA) or the World Health Organization (WHO), including vaccinations that have been approved pursuant to an Emergency Use Authorization, and it has been at least 10 days since the administration of the final dose. Except in states under Executive Order.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.