Director, Technology Marketing & CDP
Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is to help our customers love how they look for moments that matter. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.
Benefits
We offer a generous package of health, financial, professional, and work-life benefits. Benefits typically include:
- Medical, prescription, dental, vision, savings accounts, wellbeing program, life/disability, commuter, accidental insurance, legal services, 401k.
- Bereavement, paid holidays, floating holidays, vacation pay, sick leave, adoption assistance, employee discounts and so much more!
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:
- Zoom-Free Fridays (encouraged) | so you can catch up on work
- Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
- Holiday Early Departure | close out early the business day before a company observed holiday
About the Job
We currently have an exciting opportunity for a highly motivated and experienced Director, Technology Marketing & Customer Data Platform (CDP) to join our
What You’ll Do | Key Accountabilities
- Build and manage the Customer Data platform, Customer 360, Marketing technologies
- Partner with Marketing Leadership team to enable Marketing solutions which will help drive traffic to our stores and digital channels.
- Sets strategy for digital martech by identifying business needs and aligning them with the technical products
- Identify and champion internal / external best practices, tools, and ideas to drive constant growth and innovation within the Marketing Technology space
- Conducts RFP’s and selects the tools/products which enable digital marketing
- Implements the technology roadmap
- Lead cross-functional teams, and provide the technical perspective to Marketing initiatives, and support problem scoping and structuring
- Champion Agile development within the team to improve operational process and increase the velocity of the team
- Lead application development in the team and support vendor identification, evaluation, and selection to staff project delivery roles that meet delivery standards across quality, throughput, and budgetary return on investment goals from both internal and external teams
- Serve as an escalation point for roadblocks slowing down or impeding delivery objectives
- Provide direction, coaching, and set goals for career growth and development of associates within the team
- Manage project financials, budget forecasts, and staffing plans across the team
- Responsible for delivering a single source of Customer master
- Manage the roadmap, schedule and features of the CDP/Customer360/Marketing platform to enable Tailored Brands adopt to modern marketing techniques.
- Setting up regular cadence with C- Level Executives to provide status updates on customer and marketing initiatives
- Lead Data governance team to effectively manage Customer data by establishing efficient practices to allow for enterprise accountability.
- Software and Consulting vendor management
- Work with business partners on prioritizing the work streams and establish repeatable framework.
- Able to manage multimillion dollar and multiyear IT programs.
- Mentor the teams and empower them to be successful.
- Manage multiple IT teams across different global locations.
Skills & Experience
- Bachelor’s Degree or greater in Computer Science or related field.
- 10+ years building and leading high-performing technology teams.
- Exceptional communication skills with both technical and business partners.
- Exceptional analytical and critical thinking skills.
- Current on best practices for emerging trends in CDP and Marketing technologies
- Must have thorough understanding on Campaign life cycles and should have extensively managed solutions for digital campaign management
- Must have worked on a Customer Data Platform or Customer 360
- Should have implemented a marketing platform before.
- Experience in dealing multiyear multimillion-dollar programs with multiple vendors
- People management is a must
- High intellectual curiosity and work ethic
Work Environment, Physical & Mental Demands
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily
- Able to lift and move up to 25 pounds occasionally
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Hours regularly 40 hours per week, as work dictates, from a hybrid office location near our Fremont, CA Corporate Office
COVID-19 Vaccine Policy
Tailored Brands requires all Corporate & Shared Services employees either (a) establish that they have been fully vaccinated; or (b) obtain an approved reasonable accommodation exempting them from this requirement due to a medical reason, or because of a sincerely held religious belief or practice, as a condition of employment. For purposes of this policy, a fully vaccinated person is someone who has received all recommended dose(s) of a COVID-19 vaccine authorized by the U.S. Food and Drug Administration (FDA) or the World Health Organization (WHO), including vaccinations that have been approved pursuant to an Emergency Use Authorization, and it has been at least 10 days since the administration of the final dose. Except in states under Executive Order.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.